{"id":14142,"date":"2023-10-09T17:10:08","date_gmt":"2023-10-09T15:10:08","guid":{"rendered":"https:\/\/fonestockroom.com\/?page_id=14142"},"modified":"2024-01-18T15:48:28","modified_gmt":"2024-01-18T14:48:28","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/fonestockroom.com\/en\/preguntas-frecuentes\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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User information<\/div>\n\t\t\t\n\t\t\t
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Frequently Asked Questions<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t

Is Fonestockroom the one who refurbishes the products?<\/span><\/i><\/a><\/h4><\/div>
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Yes, all terminals sold by Fonestockroom are in perfect working order and have been repaired or checked by our team of experts with Apple certification.<\/p>\n

Fonestockroom checks the correct functioning of the device with specific software that also measures battery performance.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How long does it take to ship the order and how much does it cost?<\/span><\/i><\/a><\/h4><\/div>
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Your order has a preparation time of 1 day, so it will be shipped the day after the paid order is received.<\/p>\n

We also offer free 48\/72 hour shipping. If you require 24-hour express shipping, the cost is \u20ac5.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I send my order directly to my customer?<\/span><\/i><\/a><\/h4><\/div>
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Yes, we can ship to a different address than the billing address. The package containing the phone will not include the Fonestockroom logo and will not include an invoice.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How do I get the discount for 3 units or more?<\/span><\/i><\/a><\/h4><\/div>
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Once you have all 3 items in your cart, the corresponding discounts will be automatically applied. You can see the details in your cart summary.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How can I report an incident?<\/span><\/i><\/a><\/h4><\/div>
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They will need to fill out the incident report form. here<\/a>, The relevant department will guide you through the process to resolve your issue.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I return a product if I haven't sold it in my store?<\/span><\/i><\/a><\/h4><\/div>
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No, we do not offer a withdrawal period, so a phone can only be returned due to a problem.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

What is the capacity of the batteries?<\/span><\/i><\/a><\/h4><\/div>
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We guarantee that all batteries have at least an 80% service life. For the BAT 100% grade, the battery has a 100% service life.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Are the phones displaying an "unknown component" message?<\/span><\/i><\/a><\/h4><\/div>
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Only phones with the MS (message) grade display an "unknown component" message, due to the replacement of one or more components. All other grades are guaranteed to be free of this message.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I buy if I don't have a reseller certificate?<\/span><\/i><\/a><\/h4><\/div>
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Fonestockroom only invoices certified resellers. If you do not have a certificate, you must make your purchase through our website for individuals: www.fonestore.es.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"User Information Frequently Asked Questions Does Fonestockroom refurbish the products? Yes, all terminals sold by Fonestockroom are in","protected":false},"author":8,"featured_media":3842,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14142","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nCont\u00e1ctanos - Fonestore Reacondicionados iPhone y iPad<\/title>\n<meta name=\"description\" content=\"FoneStore - M\u00f3viles Reacondicionados al Mejor Precio. Contestamos lo antes posible. 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