{"id":20,"date":"2018-08-21T16:56:25","date_gmt":"2018-08-21T14:56:25","guid":{"rendered":"https:\/\/fonestockroom.com\/?page_id=20"},"modified":"2026-05-11T17:18:49","modified_gmt":"2026-05-11T15:18:49","slug":"devoluciones-y-garantia","status":"publish","type":"page","link":"https:\/\/fonestockroom.com\/en\/devoluciones-y-garantia\/","title":{"rendered":"Returns and warranty"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-6523dcec8c444\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-6523dcec8c444 wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxxl\" >Pol\u00edtica de garant\u00eda y devoluci\u00f3n de art\u00edculos<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>Garant\u00edas 2 o 12 meses<\/strong><\/p>\n<p>El plazo de la garant\u00eda depender\u00e1 del precio que pag\u00f3 por el dispositivo. Puede consultar el plazo en la factura <a href=\"https:\/\/fonestockroom.com\/mi-cuenta\/orders\/\">(ver factura)<\/a>.<\/p>\n<p>Fonestockroom no ofrece garant\u00eda en el terminal y\/o accesorios que presenten rastros de humedad, da\u00f1os f\u00edsicos (golpes, raspaduras, etc.) o signos de haber sido abiertos, manipulados y\/o intervenidos por personal no autorizado.<\/p>\n<p>Si el dispositivo est\u00e1 dentro de garant\u00eda deber\u00e1 rellenar el formulario de Incidencias. Una vez recibido el formulario, el departamento correspondiente se comunicar\u00e1 con usted para tramitar la incidencia.<\/p>\n<p>En el momento de la recepci\u00f3n y revisi\u00f3n del dispositivo, nuestro servicio t\u00e9cnico revisar\u00e1 el terminal y proceder\u00e1 a ponerse en contacto con usted para resolver la incidencia. Es indispensable que el dispositivo est\u00e9 restaurado y sin c\u00f3digo\/cuenta de iCloud.<\/p>\n<p>Si es un fallo irreparable dentro del plazo de garant\u00eda, se entregar\u00e1 un dispositivo en existencia o en caso de no ser posible, se realizar\u00e1 una nota de cr\u00e9dito.<\/p>\n<p>El dispositivo deber\u00e1 ser enviado junto con la factura de compra. El art\u00edculo debe empaquetarse en una caja bien protegido para evitar da\u00f1os en el transporte.<\/p>\n<p><strong>Plazo de desistimiento<\/strong><\/p>\n<p>El plazo de desistimiento no aplica para productos facturados a revendedores.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1492007728878 vc_row-o-content-top vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner vc_custom_1489065426716\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-6523e5448f089\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-6523e5448f089 wd-title-color-default wd-title-style-default text-center vc_custom_1696851272121 wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-m\" ><strong>Si tienes una incidencia, completa el formulario<\/strong><\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t<div id=\"wd-6523e54dd0d0a\" class=\" wd-rs-6523e54dd0d0a   wd-rs-6523e54dd0d0a wd-button-wrapper text-center\"><a href=\"#my_popup\" title=\"\" class=\"btn btn-color-primary btn-style-default btn-shape-rectangle btn-size-default wd-open-popup \">Formulario<\/a><\/div><div id=\"my_popup\" class=\"wd-popup wd-popup-element mfp-hide\" style=\"--wd-popup-width:900px;\"><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-14105\"><form id=\"wpforms-form-14105\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"14105\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/20?wpforms_form_id=14105\" data-token=\"668b1690059120096be617227def2815\" data-token-time=\"1785183957\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div 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type=\"tel\" id=\"wpforms-14105-field_13\" class=\"wpforms-field-medium wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][13]\" value=\"+34\" aria-label=\"Tel\u00e9fono de contacto\" aria-errormessage=\"wpforms-14105-field_13-error\" required><\/div><div id=\"wpforms-14105-field_14-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-14105-field_14\">Sube tu factura <span class=\"wpforms-required-label\" 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upload.<\/span>\n\n\t\t\t<\/div>\n<\/div>\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-14105-field_14\"\n\t\tname=\"wpforms_14105_14\" required\t\tvalue=\"\">\n<\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v2\" ><div class=\"g-recaptcha\" data-sitekey=\"6LdfMnEpAAAAAJkBskXZod5SO27kpyNBVL0PYhx9\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-recaptcha=\"1\"><\/div><div 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El plazo de la garant\u00eda depender\u00e1 del precio","protected":false},"author":1,"featured_media":3992,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Devoluciones y garant\u00eda - FoneStore Reacondicionados<\/title>\n<meta name=\"description\" content=\"Devoluciones Hasta 14 d\u00edas y Garant\u00eda de FoneStore de 12 meses. iPhone y iPad Reacondicionados y Certificados. Reacondicionados Al Mejor Precio.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fonestockroom.com\/en\/devoluciones-y-garantia\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoluciones y garant\u00eda - FoneStore Reacondicionados\" \/>\n<meta property=\"og:description\" content=\"Devoluciones Hasta 14 d\u00edas y Garant\u00eda de FoneStore de 12 meses. iPhone y iPad Reacondicionados y Certificados. 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